At Animal Planet Pet Supplies, we are dedicated to providing a safe and seamless checkout experience. This Payment Policy outlines the payment options available on our website and explains how transactions are handled.

Accepted Payment Methods

We securely process payments through Stripe, a trusted global payment platform.

Customers may complete purchases using the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB
  • Diners Club
  • Other secure payment methods supported by Stripe

All payments on our website are processed in United States Dollars (USD).

Secure Transactions

Protecting your financial information is a priority. All payment transactions are encrypted and processed through Stripe’s secure payment network.

Animal Planet Pet Supplies does not store complete credit card or debit card details on its website or servers. Payment information is transmitted directly to Stripe using industry-standard security measures designed to protect customer data.

Customer Payment Responsibilities

By submitting an order through our website, you confirm that:

  • You are authorized to use the selected payment method
  • The payment and billing information provided is accurate and current
  • Adequate funds or credit are available to complete the purchase

If a transaction cannot be authorized or verified, we reserve the right to cancel, refuse, or delay the order until the issue has been resolved.

Order Confirmation

Once your payment has been successfully processed, an order confirmation email will be sent to the email address provided during checkout.

After your order is prepared and shipped, you will receive an additional email containing shipment and tracking information.

If you do not receive an order confirmation, please contact our customer support team for assistance.

Pricing and Currency

All prices displayed on our website are listed in USD (United States Dollars) unless otherwise specified.

We reserve the right to modify product prices, promotional offers, discounts, and special deals at any time without prior notice.

Taxes

Sales tax may be applied to orders where required by applicable state or local laws.

Any applicable taxes will be calculated and displayed during checkout before payment is finalized.

Fraud Protection

To maintain a secure shopping environment, we may review certain orders for verification purposes.

Animal Planet Pet Supplies reserves the right to:

  • Verify billing and payment information
  • Request additional customer verification when necessary
  • Refuse or cancel orders suspected of fraudulent activity

These measures help protect both our customers and our business from unauthorized transactions.

Contact Us

If you have any questions regarding billing, payments, or transaction security, please contact us:

Company Name: Animal Planet Pet Supplies
Website: https://animalplanetpetsupplies.shop
Email: support@animalplanetpetsupplies.shop
Phone: +1 (718) 349-0602
Address: 1048 Manhattan Ave #1, Brooklyn, NY 11222, United States

Business Days: Monday to Saturday, 9:00 AM – 8:00 PM; Sunday, 10:00 AM – 7:00 PM (EST)
Response Time: Within 24 Hours