Welcome to Animal Planet Pet Supplies. These Terms and Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by the terms outlined below.

If you do not agree with these Terms and Conditions, please discontinue use of our website.

1. Company Information

Company Name: Animal Planet Pet Supplies
Website: https://animalplanetpetsupplies.shop
Email: support@animalplanetpetsupplies.shop
Phone: +1 (718) 349-0602
Address: 1048 Manhattan Ave #1, Brooklyn, NY 11222, United States

2. Website Usage

By using this website, you agree that:

  • You are at least 18 years of age or using the website with the supervision of a parent or legal guardian.
  • You will use the website only for lawful and legitimate purposes.
  • You will not attempt to interfere with the operation, security, or functionality of the website.
  • You will not use the website in any manner that could harm our business, customers, or systems.

We reserve the right to suspend access, reject orders, or take appropriate action if misuse or violations of these terms are identified.

3. Product Information and Availability

We make every reasonable effort to ensure that product descriptions, images, specifications, and pricing are accurate.

However, we cannot guarantee that all information will always be free from errors. Therefore, we reserve the right to:

  • Correct inaccuracies or omissions
  • Modify product information without prior notice
  • Limit quantities available for purchase
  • Refuse or cancel orders when necessary
  • Discontinue products at any time

Actual product appearance may vary slightly due to screen settings, lighting, or photography.

4. Pricing and Payment

All prices displayed on our website are listed in United States Dollars (USD).

Payments are securely processed through Stripe using encrypted payment technology. By completing a purchase, you authorize us to charge your selected payment method for the total order amount, including any applicable taxes.

We reserve the right to refuse or cancel orders if fraudulent, unauthorized, or suspicious activity is detected.

5. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided for convenience and may vary due to circumstances beyond our control, including carrier delays, severe weather, holidays, or logistical disruptions.

Customers are responsible for providing accurate shipping information during checkout.

6. Returns, Refunds, and Exchanges

Our Return & Refund Policy governs all return, refund, and exchange requests.

Eligible products may be returned within 30 days of delivery, subject to the conditions outlined in our policy. Approved refunds are generally issued within 7 business days after inspection and approval.

7. Intellectual Property Rights

All content available on this website, including but not limited to:

  • Text
  • Graphics
  • Logos
  • Product images
  • Website design
  • Branding materials

is owned by Animal Planet Pet Supplies or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Animal Planet Pet Supplies shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from:

  • Use of or inability to access the website
  • Product misuse or improper handling
  • Shipping delays or delivery interruptions
  • Technical failures, website outages, or system errors

Our maximum liability for any claim related to a purchase shall not exceed the amount paid for the product involved.

9. Third-Party Services

Our website may rely on or link to third-party providers, including payment processors, shipping carriers, and analytics services.

We are not responsible for the content, availability, policies, or practices of third-party websites or services.

10. Privacy and Data Protection

Your use of this website is also subject to our Privacy Policy, which explains how personal information is collected, used, and protected.

By using our website, you acknowledge and accept the practices described in our Privacy Policy.

11. Modifications to These Terms

We reserve the right to update, modify, or replace these Terms and Conditions at any time.

Any revisions will become effective immediately upon publication on this website. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United States and the State of New York, without regard to conflict of law provisions.

13. Contact Information

If you have questions regarding these Terms and Conditions, please contact us:

Company Name: Animal Planet Pet Supplies
Website: https://animalplanetpetsupplies.shop
Email: support@animalplanetpetsupplies.shop
Phone: +1 (718) 349-0602
Address: 1048 Manhattan Ave #1, Brooklyn, NY 11222, United States

Business Days: Monday to Saturday, 9:00 AM – 8:00 PM; Sunday, 10:00 AM – 7:00 PM (EST)
Response Time: Within 24 Hours